Application Support Analyst - Java / Linux (W2 Only) - Marcus Donald People

Application Support Analyst – Java / Linux (W2 Only)

Marcus Donald People Limited Published: August 22, 2017
USD45 - USD50 per hour


Marcus Donald are currently recruiting for an Application Support Analyst to join the commodities division of a Fortune 500 company at their Downton Houston, TX offices on a contract to hire basis.

This is an excellent opportunity for an Application support analyst with strong experience in Linux and Java environment to work on a new application being rolled out through the organization in the coming months.

Job Responsibilities:

  • Resolving logged IT incidents in order to restore service as quickly as possible using application specific technical knowledge. Escalation of tickets to other technical teams as required
  • Responding to logged service requests, account administration, software installations and general application and server administration.
  • Management of major incidents via conference call, email and instant messaging systems. Composing and sending major incident notifications to business partners.
  • Dealing with escalations in a timely manner to ensure issue is resolved to business Partner’s expectations.
  • Composing technical knowledge base documents to be used within the team
  • Working with external vendors to resolve service related incidents
  • Provide real-time server support to the daily Market on Close process as well as participating on the associated conference call.

Key Skills Required:

  • Good understanding of ITIL methodology
  • Knowledge of troubleshooting & supporting applications running on Linux
  • 2 years minimum previous application development skills in Java
  • Webservers either
    • Windows IIS
    • Linux apache, and Weblogic (preferred)
  • Knowledge of SQL Query language
  • Deep understand of supporting browser based applications and debugging (JRE, Chrome, IE, Firefox, HTML, XML, Javascript)
  • Experience supporting Virtual Servers (VMWare) and Cloud computing (AWS)
  • Any knowledge of scripting languages (JScript and JavaScript DOS, VBScript, Perl, Python, Powershell or shell script) preferred

If you feel this is a suitable role and would like to find out more, please contact Ellie from Marcus Donald or alternatively, apply through this advert.

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